Store Performance
See your stores the way customers do, then fix what is holding sales and margin back.
Retail operations and lease advisory
Stronger stores. Smarter leases. Lower occupancy costs.
Pinnem Consulting helps retailers improve store performance, negotiate and manage leases, control occupancy and operating costs, and make clear decisions about which locations to open, keep, fix or exit.
Retail only
We focus on stores, leases and the costs that sit behind them. No generic management frameworks.
Numbers first
Your P&L, your lease and what we see on the floor, not opinions or rules of thumb.
Practical
Every engagement ends with specific actions, owners and dates, and we stay involved to see them through.
What we do
Sixteen services, three areas of focus
Engage us for a single project or combine services into a program that covers your whole network.
Leases & Real Estate
Negotiate better terms, never miss a key date, and make every location earn its rent.
Operations & Cost Control
Tighten the procedures, controls and contracts that quietly drive shrink and overhead.
How we work
From first look to follow-through
- 1
Discover
We start with your goals, your numbers and your leases, and agree on a clear scope before work begins.
- 2
Assess
Store visits, mystery shops, audits and financial analysis show us what is really happening, location by location.
- 3
Recommend
You get a concise report with prioritized actions, the reasoning behind them and the expected impact.
- 4
Follow through
We support negotiations, training and rollout, then come back to check the results and adjust.
Who we work with
Built for retailers who answer to their own numbers
Our clients are owners, operators and finance leaders who need an experienced outside view without the overhead of a large consulting firm.
- Independent and specialty retailersOwners facing a lease renewal, a struggling store or a first expansion.
- Multi-location chainsOperators who need consistent standards and a clear view of every store's contribution.
- Franchise systems and franchiseesBrands that want reliable field audits and franchisees negotiating occupancy costs.
- Retailers in transitionBusinesses restructuring, rightsizing a network or preparing for growth or sale.
FAQ
Common questions
What does Pinnem Consulting do?
Pinnem Consulting is a retail advisory firm. We help retailers improve store performance, negotiate and manage commercial leases, control occupancy and operating costs, and decide which locations to open, keep, improve, relocate or exit.
What kinds of retailers do you work with?
We work with independent and specialty retailers, multi-location chains, and franchise operators. Most clients have between one and a few hundred locations and want an experienced outside view of how their stores and leases are performing.
Can you help with a single lease renewal or one store?
Yes. Many engagements start with a single lease renewal, one underperforming location or a one-time mystery shopping program. We scope the work to the decision in front of you.
Do you replace our lawyer or real estate broker?
No. We focus on the commercial and operational side: what the store can afford, which terms matter and how to negotiate them. We work alongside your legal advisers, who handle the legal drafting and review.
How are your mystery shoppers and auditors different from a checklist app?
Our assessments are designed around your own brand standards and service model, carried out by people who understand retail operations, and finished with practical recommendations and training rather than just a score.
How does an engagement start?
Send us a short note about your business and the problem you are trying to solve. We will set up a call, agree on scope, timing and fees in writing, and then get to work.
Have a store, lease or cost question on your desk?
Tell us what you are dealing with. We will tell you plainly whether and how we can help.