Retail consulting services
Sixteen services across store performance, leases and real estate, and operations and cost control. Engage us for one, or combine several into a program.
Store Performance
See your stores the way customers do, then fix what is holding sales and margin back.
Mystery Shopping
Discreet assessments of customer service, product knowledge, sales execution and brand standards, with actionable recommendations.
Learn moreStore Audits
Assess store presentation, merchandising, operational procedures and compliance with internal standards.
Learn moreStore Profitability Reviews
Review sales, labour, rent and operating expenses to identify underperforming locations and recommend improvements.
Learn moreRetail Turnaround Plans
Develop practical improvement plans for struggling locations, with targets and follow-up reviews.
Learn moreStaff Training & Sales Coaching
Turn mystery-shopping and audit findings into training on customer service, selling skills and store management.
Learn moreMerchandising & Store Layout Reviews
Evaluate product placement, signage, customer flow and presentation to support sales.
Learn moreLeases & Real Estate
Negotiate better terms, never miss a key date, and make every location earn its rent.
Lease Negotiations & Renewals
Support negotiations on rent, renewal terms, landlord incentives and lease flexibility.
Learn moreLease Exits & Store Closures
Assess commercial exit options, support landlord negotiations and coordinate closure planning alongside legal advisers where required.
Learn moreLease Administration & Key-Date Tracking
Track renewals, notice deadlines, rent increases and other lease obligations.
Learn moreOccupancy Cost Reviews
Review landlord billings, common-area maintenance charges and additional rent against lease terms to identify discrepancies.
Learn moreSite Selection & Expansion Support
Assess prospective locations, trade areas, competitors and occupancy costs before a retailer commits.
Learn moreStore Openings & Relocations
Coordinate opening schedules, vendors, operational readiness and relocation logistics.
Learn moreRetail Portfolio Reviews
Help multi-location retailers decide which stores to retain, improve, relocate or exit.
Learn moreOperations & Cost Control
Tighten the procedures, controls and contracts that quietly drive shrink and overhead.
Loss Prevention & Inventory Controls
Assess receiving, stock handling, returns and cash procedures to identify weaknesses contributing to shrink.
Learn moreOperating Procedures & Standards
Develop store manuals, checklists and consistent processes across locations.
Learn moreVendor & Operating-Cost Reviews
Review service contracts and spending on cleaning, security, waste removal and other store expenses.
Learn moreHave a store, lease or cost question on your desk?
Tell us what you are dealing with. We will tell you plainly whether and how we can help.