Store Performance
See your stores the way customers do, then fix what is holding sales and margin back.
Retail advice from an operator's point of view
Pinnem Consulting helps retailers run better stores, sign better leases and spend less on the costs that sit behind every location.
Why Pinnem
Retailers make some of their biggest decisions with the least outside support. A lease renewal can lock in rent for a decade. A struggling store can drain cash for years before anyone acts. Occupancy charges and service contracts creep up quietly. Large consulting firms are rarely built for problems at this scale.
Pinnem Consulting was set up to fill that gap. We bring a practical, numbers-first view of store operations and retail real estate to retailers who need it.
We look at the business the way an operator does: what customers experience in the store, what each location earns after rent and labour, and what the lease allows and requires. Then we turn that into decisions and actions you can take.
Evidence first
Recommendations are built on store visits, your financials and your lease documents, not assumptions.
Plain language
Short reports, clear priorities and no jargon. You should know exactly what to do next.
Operator's view
We look at the store the way you run it: what customers see, what it earns after rent and labour, and what the lease requires.
Discreet
Mystery shops and store audits are designed to see the store as it normally runs, not as it looks on inspection day.
How we work
A simple, accountable process
- 1
Discover
A conversation about your goals, followed by a written scope and timeline.
- 2
Assess
Fieldwork and analysis: store visits, shops, audits, financial reviews and lease abstraction.
- 3
Recommend
Prioritized findings with the reasoning, the expected impact and who needs to act.
- 4
Follow through
Support with negotiations, training and rollout, plus follow-up reviews to confirm results.
Areas of focus
What we help with
Leases & Real Estate
Negotiate better terms, never miss a key date, and make every location earn its rent.
Operations & Cost Control
Tighten the procedures, controls and contracts that quietly drive shrink and overhead.
Have a store, lease or cost question on your desk?
Tell us what you are dealing with. We will tell you plainly whether and how we can help.